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Customer Service

Shipping
Orders recieved prior to 3:00 p.m. Monday - Friday will be shipped that day. Orders received after 3:00 p.m. will be shipped the following business day. All orders are shipped via US Postal Service's first class shipping service.

Payment Methods
 
Online orders are processed securely via Paypal Payment Processing service. We accept credit cards and Paypal accounts as forms of payment.

You may also call 707-693-8327 to place an order over the phone. If you use a credit card, your order will ship immediately. If you pay by personal check, your order will ship 5 business days after we receive your check.

Privacy Policy
Contact information including email address, telephone number, address, etc. which is provided by the user is used solely for the purpose of completing the order. This includes information pertaining to gift recipients. Financial information including credit card numbers, expiration dates, billing address is used solely to bill the customer for their order.  

Return Policy
We want you to be completely satisfied with your purchase. If for any reason, your expectations are not met, you may return the order within 30 days of purchase for a replacement or a refund. Simply write out the reason for the return on the invoice and include it with the product. If you do not have an invoice, please include your name and contact information with a brief explanation. Please address returns to:

Linde Lane, LLC
140 North Jackson
Dixon, CA 95620

We will gladly refund shipping costs only if the return is a result of our error.